FAQ

Delaware Office Cleaners are proud to be recognized as an affordable, high-quality cleaning service provider that caters to the needs of homeowners who have unique requests and schedules. The costs of our services depend on the size of your home, needs and requests.

Cleaning your apartment including sweeping, vacuuming, mopping the floors, as well as removing dusts and dirts requires a lot of time. However, hiring our professional cleaners can offer you a hand to make your living easier and can help you save your time.

In general, you should have your apartment deep cleaned once every 3-4 months. Deep cleaning involves cleaning every corner of your rooms and spaces in your apartment. Our cleaners will even wash your dishes, clean the insides of your dish shelves, and the sides of your cupboards in your kitchen.

Our cleaners are all well-equipped with the proper cleaning supplies and equipment that are needed and are best fit to clean your apartment thoroughly. Setting an appointment for the very first time is generally. However, we ask that you give us a little bit of time to get acquainted with your place so that we can do an excellent job cleaning, polishing and sanitizing your home. The following appointments would be much easier and faster.

We will require upfront payment at the time of service. We accept cash, check, debit and credit cards as forms of payment. Paying via credit cards requires you to visit our website and pay for your required services online.

This depends on the apartment owner’s situation or whatever he or she prefers. For example, you may give us the key to your entrance door or choose to leave it under a door mat on the cleaning day. Alternatively, you may also give us your code to the garage. Lastly, although we don’t recommend this, you may leave the door unlocked the day of the cleaning. 

Our services are designed to fit what is best suitable for your lifestyle. We do not require long-term contracts and obligations. Feel free to contact us only when you need us.

Since Delaware Office Cleaners are very much flexible and we are willing to work on a no-contract basis, we can offer you our services according to your budget, schedule and needs. We are happy to provide service to you once a week, every other week, once a month, or even daily should you need us to do so. In addition to that, we are also available to lend you a hand during times when you need a cleaning team after holding a special event or partys.

It will all depend on the apartment owner. if you wish to be home while the cleaning is ongoing then it is totally fine. Most of our clients usually provide us access codes on their entrances from the front door up up to the garage. All keys are labelled with a code or identification without a name or address attached to it so they are all kept and secured in a locked up space in our office. However, if you are not comfortable in providing us a key, we are very much willing to compromise our cleaning according to your availability.

As much as possible we want to send the same cleaning crew for the purpose of familiarity. The more familiar the cleaning crew is, the faster they get the tasks done. However, a personnel or crew can fall sick at times or be on a vacation so we may have to appoint a substitute from time to time. However, we do guarantee the same level of expertise and professionalism in all of our cleaners.